Your personal data.

Updated on 2 November 2026.

Data controller

The controller is BLUE SYSTEM, s.r.o., company ID 28383656, registered at Učňovská 379/6, Hrdlořezy, 190 00 Prague 9, Czech Republic. The company is registered with the Municipal Court in Prague, section C, file 137689.

For privacy requests and questions, email agency@bluesystem.cz, call +420 733 161 484 or write to our registered address. Czech data box ID: 8jjr3py.

Data we process

The contact form collects your name, email address and message. Any phone number, company name or other details you include become part of your enquiry.

We also record the submission time, your acknowledgement of this information, a technical request identifier and the delivery status of notifications. These records support enquiry handling, duplicate prevention and protection against form abuse.

During subsequent work together, we process the contact, contractual and billing details needed to provide our services. Technical service providers also process operational data, such as IP addresses and website request details.

Purposes and legal grounds

We handle enquiries and prepare offers as steps towards entering into a contract. During service delivery, we process data to perform the contract. We retain accounting and tax records to meet legal obligations.

General questions, communication with company representatives and website security are based on our legitimate interests in customer communication and secure services.

Submitting the form is voluntary. We need your contact details and request to respond. The checkbox acknowledges this privacy information. This acknowledgement does not subscribe you to marketing messages.

Access to your data

The Blue System team and the service providers needed to receive and handle your enquiry process the relevant data.

Macaly, operated by LANGTAIL.COM s.r.o., provides website hosting and email notifications. We use Convex to store enquiries and operate the form. The message is forwarded to our business email and a receipt confirmation is sent to your address.

The website loads Google Tag Manager to manage measurement tags. Additional measurement and storage depend on the tags configured in the service. Read cookies and settings for browser storage information.

Processing outside the European Economic Area

Technical service providers also involve suppliers outside the European Economic Area. Macaly's processing terms require appropriate safeguards for these transfers, such as standard contractual clauses or an adequacy decision.

See the Macaly data processing terms and Convex data processing terms. Contact us for information about recipients and the safeguards used.

Retention

We retain questions and enquiries which do not lead to a project for no more than one year after resolution. If we work together, we process the data needed to perform the contract throughout the relationship and subsequently for the period needed to meet legal obligations or protect legal claims.

We retain billing data for no more than ten years from the end of the tax period in which the tax document was issued.

Your rights

You have the right to request access to your data and correction of inaccurate details. Subject to the conditions in the GDPR, you also have rights to erasure, restriction of processing and data portability.

You have the right to object to processing based on legitimate interests. Where processing relies on consent, you have the right to withdraw consent at any time. Withdrawal does not affect the lawfulness of earlier processing.

Send your request to agency@bluesystem.cz. If you believe the processing infringes your rights, you have the right to lodge a complaint with the Czech Office for Personal Data Protection.

Handling your enquiry

Our team decides on the next steps for working together. The automatic receipt confirmation only confirms delivery of your message.